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Mike
Briston - Electronics Engineer and IT/Technical Support
Email
Mike - click here |
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Technical/Work
Experience |
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- Networking
using a peer to peer hybrid wireless-wired network
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- Support
on a day to day basis to ensure all systems are working efficiently
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- Upgrading of the PC systems
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- Photocopier
and printer repair and maintenance
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- Building computers to required
specifications, from scratch
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- In-house IT support for the company’s
PCs, Macs and Network
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- Customer and staff training on use of
PCs, printers and photocopiers
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- Use
of a CRM program to log all
customer calls, resolution of problems etc
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Profile |
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self-motivated and hard working Electronics Engineer with experience in
face to face and telephone support. Able to use own initiative and work as
part of a team. Proven leadership skills, including motivating other staff
to achieve company objectives. An effective communicator at all levels
within an organisation. Good problem solving and analytical skills.
Computer literate with home and small business networking experience
including hardware upgrades / repairs and software installation. Excellent
customer facing skills; diplomatic and patient. Ability to train staff and
customers in the use of equipment (including the production of my own
training video and manual for engineers). Honesty
and integrity at all times. Quick learner.
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For full C.V. please click
here |